“To anyone thinking of putting their loved one in Knox County Nursing Home….This is a wonderful place!! My mother was here for 2 years. This is a clean, loving, caring place. ALL the staff are wonderful. I highly recommend this home…Thank you ALL for everything you did for my mother Nancy Richardson.
-Cheryl Jo Stickle
“Yesterday was my follow up appointment with my doctor after my knee replacement surgery. He was amazed at the progress that your therapy department has made. He exclaimed that you had done in six weeks what most therapy does not accomplish in twelve weeks. He was at a loss for words. He said that no one at my age ever makes this quick a recovery. He said that I obviously made the right choice for post-op recovery. The 130 degree bend was again amazing to him. He was expecting less that 120 degrees in six weeks, which was his prediction after surgery. Again, please pass this on to your therapy department; they have a new fan in the surgical profession!”
“My stay and the care I received for my short-term rehab stay at Knox County Nursing Home was excellent. I appreciated so much that the staff has the philosophy of “the resident comes first” and tried to keep with the routine I had at home as much as possible, which meant I chose when I woke, when I ate my meals, and when I was ready for bed. I really enjoyed being in the facility for the time I was; I enjoyed admiring the festive decorations and loved watching the birds in the aviary each morning. I would definitely recommend Knox County Nursing Home for anyone who has to go through physical therapy after a hospital stay!”
“I had a great experience at Knox County Nursing Home for my short-term stay! The therapy department got me up walking right from the start so that by the time I was ready to return home I felt confident moving around on my own. The encouragement I received from all the staff was such a plus. It turned my whole outlook on being away from home and in therapy from negative to positive.”
“Though I’d never had physical therapy before, and I was a little nervous about starting, the team out at Knox County turned out to be wonderful. All staff was very accommodating, and gave me extra attention when I was having hard days. The facility is so homelike and inviting, which helps too. This nursing home is definitely different than all the stereotypes–I’d recommend it to anyone in need of full time nursing care!”
“When you have to make decisions in regards to your parents, making the absolute best choice for their safety, overall health, and personal hygiene is very difficult! My mom lived at the Kensington for 5 years and developed sepsis after having her teeth pulled. She was in the hospital for a month and a half and not able to go back to the Kensington due to declines in her independence. I had to look for a nursing home for her to go to. I spent many hours walking through as many as I could which I felt would fit her personality and increase her well-being. With that being said…I decided that Knox County Nursing Home in Knoxville, Illinois would be the best choice. True, it is less of a convenient drive for me and my children and grandchildren to visit, but this was not about me. This was about my mother who I love with all my heart. Not only are the staff and nurses amazing, but she is treated with kindness, love, and she looks and acts better than she has in years! They have goats to feed, flower gardens and goldfish ponds to enjoy, and many other awesome things that keep you in touch with the world! I have heartfelt kind words to say about Knox County Nursing Home in Knoxville and want to give credit to a person by the name of KEVIN GODSIL…who has called me back every single time in a matter of a half hour and listened to what I wanted for my mother and took it to heart. He is outstanding and I will never forget the way I was treated and how well my mother is now doing.
Forever grateful to everyone at Knox County Nursing Home and sending all my love; I am proud I made the right decision,
“To all at Knox County Nursing Home,
I was devastated 4 1/2 months ago when I found out we had to move my dad from Legacy to Knox County Nursing Home. Mom and I had discussed this possibility since Dad was first diagnosed with dementia and it was what she wanted for him after talking with others she knew who had family at the facility. Legacy was where he was used to and where he was most comfortable and the first 2 weeks at Knox County, in a new environment, were pretty rough on all of us, though Dad did become more comfortable eventually. The concern and care shown to Dad (and to me) was phenomenal. Many of you helped me better understand how to redirect Dad and how to talk to him in a way that wouldn’t set him off. I learned so much from each of you, whether it was directly or just me watching you to see how you handled Dad and others. I have the utmost awe and respect for what each of you does. Whether you are a director, RN, CNA, Aide, in Maintenance, Housekeeping, in the office, or whatever else I’m not thinking of, each and every one of you worked extremely hard, showed nothing but love and compassion for Dad and me, and put up with all my naïve questions and special requests. Some of you shared with me what a good man Dad was, gentle, funny, and kind. That meant more to me than anything, because you saw the Dad I remember, and not the stranger he had become. You looked deeply into him and saw him as he used to be all the time. The outpouring of extra love and support those last ten days of Dad’s life at KCNH with Hospice still brings tears to my eyes. It was a sorrowful time, but that shared sorrow (and love) was a gift to my family and me. So many of you were saints in how well you handled him. He trusted you and knew you were doing all you could to help him. Thank God KCNH has people like you there, people that truly care about the individual residents and do their very best to make the residents’ lives go as well as possible. The sentence I heard the most while visiting and ultimately staying overnight was, “Don’t hesitate to let me know if I can do anything for you.” And you meant it. I am so thankful for the special gifts you have and share. You truly are angels from God to both the residents and their families. I purposely didn’t try to name anyone in this letter…you know who you are (and I didn’t want to leave anyone out!!). You will always mean so much to me. I never would have made it through those last months without you.
God Bless You All,
“To all the dedicated staff at KCNH,
Words aren’t enough to let everyone that took care of me in any way know how much I appreciated them. No matter the department or the shift my needs were met promptly and professionally. Please share this with anyone that recalls my time with you. Keep up the good work!
-Joyce S. “Momma Bear”
“I cannot thank the staff of Knox County Nursing Home enough for the love and attention they gave to both my mother and father, each of whom had different, and at times, challenging health care needs. My calls and emails were always returned promptly and staff kept me informed of my parents’ conditions at all times. I had such a positive experience and would highly recommend KCNH to anyone whose loved one is in need of short- or long-term care.”
“The people at KCNH are the very best. We will never forget the love and TLC you gave. We love you all.”
“Knox County Nursing home came highly recommended to us by friends who had had a loved one as a resident at Knox County. The Therapy department is wonderful! Marcy and her staff do a great job. Due to the physical and occupational therapy they provided our family member was able to come home.
Knox County Nursing home always gives a sense of welcome to family and visitors. It’s always decorated for each season and has consistently given a clean appearance. We had family members from out of town visit and all gave positive remarks.
Knox County has some very dedicated and caring employees. They truly care about their residents and it shows when they interact with them. Staff will go above and beyond the normal day to day care. They pay attention to the little details that are important to a resident’s personal care and pride.”
I would like highlight the employees that were especially helpful to us during our time at the home: Kevin Godsil, Laurie Cottom, Keith Doubet, Debra Camper, Donna Motz, and Lindsey Sharp all did great jobs of keeping us advised and informed on out family member’s condition and progress. Two aides who deserve special recognition are Samantha Marshall and Connie Schisler.”
“During my stay at the Knox County Nursing Home the care was excellent. I enjoyed the fellowship with other residents, and making new friends. The food was good and the kitchen staff met all my wants and needs. While there’s “No Place Like Home” my necessary stay proved to be a positive and helpful experience. “
– Mrs. Kenneth Jones
“My family and I would like to thank all of the staff at KCNH for he care you gave to my dad, Jose L. We appreciate all the compassion you gave to my dad. When we would take him out for a long day he got tired, he would tell us, “I want to go to my home.” He loved it here and that really meant a lot. Thank you all again so much!”
-The Rodriguez Family
“Thank you all so much for all you did to put on such a lovely Thanksgiving meal! The food was wonderful and it was so good to see all of the smiles you brought to so many faces! It was great to be able to celebrate such a meaningful meal with mom. It was obvious that you all took great care and for that we are thankful. God bless you all for all you do for our dear loved ones and for us! Happy Thanksgiving!
-The family of Violet W.
“We may never go back to Normal as we once knew Normal to be, but we will eventually get through this. Your job, and that of your staff, is not easy for sure, but everyone at K.C.N.H. is very much appreciated. Heartfelt ‘Thanks’ to all.”
-Daughter of Delores P.